Privacy Policy
We collect personal information like name, address, mobile number, email address, ordering, purchasing and other demo-graphical information directly from the customer; this is done solely for providing world class service. It is stored on a secure, encrypted platform with limited access and never sold to or shared with any third party.
This information is collected at various places such as sign-ups, log-ins, check outs, etc. The information helps us personalize and continuously improve the shopping experience at silkygrip.com. We use this information to do things like:
- open an online account at your request
- process your online orders and payments
- maintain a log of the things you buy from us.
- keep a record of any e-mail correspondence you send us
- keep track of any problems or concerns you’ve had with our products or services
- maintain your account with us and update our records. • Offer customer support, including answering enquiries and monitoring orders.
- collecting feedback from you for making our products better
- for statistical analysis in order to enhance this website and the services it offers.
Debit/Credit Cards
Details of all credit/debit cards and personally identifiable information is NOT stored; neither will they be sold, shared, rented, or leased to any third parties.
Other methods of information collection
Navigational Information – When you visit our website, we collect navigational information, such as browser type and version, service-provider identification, IP address, the site from which you came, and the site to which you navigate. Navigational information is largely anonymous in the sense that it doesn’t contain your name, address, phone number, email address, or other information that directly identifies you. However, if you give us your personal information, we might link it to this navigational data.
Cookies – To better understand what you do while on our site and monitor your interests, we use a browser feature known as a cookie. This helps us improve our site, provide better customer service, personalize your online experience, and personalize offers to you based on your unique tastes and purchase history. Users can interact with websites more quickly and easily thanks to cookies. Silkygrip.com uses cookies to allow customers to move from one part of the website to another and to add items to the shopping basket without having to log in repeatedly.
Privacy of Personal Information
We treat all your personal information as confidential. At no time do we share any of our customers’ information with any third party. We only retain customer contact information in the interest of further communication, but if at any time you would like your information to be removed from our files please feel free to contact us.
Email us at support@silkygrip.com
Or call us at +91 8369504387
Information Security
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all the information you input. When it comes to the gathering, storing, and sharing of personally identifiable customer data, we uphold procedural, electronic, and physical safeguards. Because of our security protocols, we may occasionally ask for identification before disclosing personal information to you. It is important for you to protect against unauthorized access to your password and to your computer When you are done using a shared computer, make sure to sign off.
This Privacy Statement was last updated on 20th December 2025.